The answer to this question is usually no.
Most homeowner and business policies require you to do whatever you can to prevent further damage.
– The first step is to stop the source of the water
– Next, call your insurance company. Ask them if you have coverage for the kind of incident you have experienced. At this time it, they will likely issue a claim number along with names of restoration companies to contact.
– After you call us, take pictures of the damage. Even though we take many pictures when we arrive, we appreciate having this kind of additional documentation.
– Finally, if you can, remove any personal items and furniture from the affected area and do what you can do remove any standing water. Please do not throw anything away.