Flooding is not an event you can be 100% prepare for. Sometimes an upstairs unit floods their bathroom, or a pipe bursts in the condo next door to yours. Below are some steps to take when handling an influx of water in your home.

1: Identify the Source of the Incoming Water

Some of the most common sources of indoor flooding include burst pipes, leaky water heaters, clogged sewer or drain lines, faulty washing machine hoses, refrigerators, dishwashers and toilets. If you can identify the source of the water, repair workers will be able to find and resolve the issue more quickly.

2: Salvage Your Stuff

Move valuable items that are at risk of damage to a separate area of your home and, if need be, transfer your belongings to a family or friend’s property, to your car, or to storage.

3: (If you are a renter) Call Your Landlord

Generally, your landlord is responsible for repairs related to ensuring your apartment remains in a livable condition. Ultimately, your lease will specify whether your landlord is responsible for making the repairs.

4: Contact Your Insurance Company

If you are renting, contact your renter’s insurance. If you do have renters insurance, call your claims department to see if they can help you replace your damaged possessions or make repairs. Remember to always photograph any evidence damage to your property and belongings.

5: Take Care of the Repairs

Depending on the extent of the flooding, a restoration company may need to help restore your home to its previous condition. Palace Restoration works with your insurance carrier throughout the process and assist you in answering any questions they may have for you. Don’t wait! You do not want to deal with the hazards that result from water damage, including mold.